Vehicle maintenance and inspections for Mercedes-Benz vans. How we increase the availability of your vehicle.

‘For me, maintenance is a form of preventive care – for your business.’

‘When I think about vehicle maintenance, I think about everything that matters to you: appointments, employees – and above all, time. Because only a van that runs reliably can deliver what your daily operations demand. Our service helps you detect potential issues early on, so your vehicle stays in top shape for the long term. That means fewer unplanned downtimes and more lasting value for your van.’

Service Advisor at Mercedes-Benz

Regular vehicle maintenance pays off.

With the maintenance services Service A and Service B, recommended at regular intervals, we help minimise vehicle downtime. All key vehicle components are checked – and worn parts are replaced using Mercedes-Benz GenuineParts. This prevents time-consuming and costly repairs before they happen.

Service A and Service B include tasks such as oil and filter changes, fluid level checks, brake inspections and assessments of tyre condition and vehicle systems. Service B offers a more comprehensive inspection than Service A and covers more in-depth checks, such as the air filter and spark plugs.

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Get a free mobility warranty of up to 30 years. With maintenance carried out at regular intervals by an authorised Mercedes-Benz service partner, you’re doing something good not just for your van – but for your business. When you stay on schedule with your maintenance, you benefit from the free Mercedes-Benz MobiloVan mobility warranty, which is valid across Europe for up to 30 years. ^[1]

If your van breaks down, a Mercedes-Benz Service24h technician will come directly to you and provide fast, expert support. The costs are covered by the MobiloVan mobility warranty – including towing, a courtesy vehicle, taxi rides or hotel accommodation. Thanks to Mercedes-Benz Service24h and Mercedes-Benz MobiloVan, yo Button

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Mercedes-Benz Mobile Service ^[2][3] Service that comes to you. With our mobile repair service, you stay flexible and efficient. Our technicians bring the workshop directly to your location, saving you unnecessary trips, valuable time and organisational effort during maintenance or repairs. Downtimes can be planned in advance, and multiple vehicles can be serviced in one go. This reduces your workload and increases the efficiency of your fleet – all without disrupting your operations. Button

Mercedes-Benz pick-up and delivery service. Sometimes every minute counts – especially in day-to-day business. With our pick-up and delivery service, we take care of transporting your vehicle to and from the workshop. Maintenance or repairs are carried out quickly and reliably. Once the work is complete, we return your van – ready for use – to the location agreed with you. It’s simple, convenient and flexible. So, you can stay focused on what really matters: your business. Button

Mercedes-Benz GenuineParts. If you rely on your van every day, you shouldn’t make any compromises when it comes to the quality of spare parts. Our Mercedes-Benz GenuineParts are precisely tailored to your vehicle and meet the high Mercedes-Benz quality and safety standards.

For you, that means maximum reliability, optimum performance and long-term value retention for your vehicle. At the same time, Mercedes-Benz GenuineParts ensure seamless interaction between all components. This way, your van remains what it was from the very beginning: a true asset to your business – and a partner you can rely on. Button

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Arrange a maintenance appointment now! Find and contact your preferred Mercedes-Benz authorised workshop. Find an authorised workshop

Other ways to take your business further.
Haven’t found what you’re looking for yet? Perhaps one of these topics will help you.

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Repair Even in the event of damage, your van is in good hands with us. Whether it’s a minor or a major repair, you can rely on extensive Mercedes-Benz expertise and genuine parts at your Mercedes-Benz Service Partner. Learn More

Mercedes-Benz ServiceCare Whether it’s maintenance, wear and tear, or unexpected repairs: with the Mercedes-Benz ServiceCare packages for service and extended warranty, you don’t have to worry about vehicle availability or unplanned workshop costs. Learn More

Mercedes-Benz Mobile Service The workshop that comes to you. Our specialised Mercedes-Benz technicians take care of your van directly on-site. From maintenance and repairs to software updates. ^[2][3] Learn More

Mercedes-Benz Fleet Services Work more efficiently with tailored solutions. The Mercedes-Benz Fleet Services allow you to benefit from a maintenance and repair management that combines technical know-how with cutting-edge technology to meet the needs of your fleet. Learn More

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Haven’t found what you’re looking for yet? Perhaps one of these topics will help you. Other ways to take your business further. Perfection is the goal. That’s why accessories should also be a perfect match for your Mercedes model. With our selection of products for safety and comfort, our carrier systems, the car charging infrastructure or even the styling extras, you can be sure: you get the quality you are used to, perfectly matched to your star.

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GenuineParts v. Non-genuine parts Seemingly genuine: look out for counterfeit parts. Your Mercedes-Benz service partner protects you from counterfeit products. Because unfortunately, where it says Mercedes-Benz on the outside, it doesn't always say Mercedes-Benz on the inside. Counterfeiters are increasingly specialising in copying vehicle replacement parts. In the process, safety-relevant parts such as brake discs and pads, windscreen wipers, windscreens, chassis parts or filters are increasingly being copied. Counterfeit parts often seem deceptively genuine, to the point that not even experts can easily identify them at first glance.

[1] The latest version of Mercedes-Benz MobiloVan is valid for the Sprinter, Vito and Citan models. MobiloVan is valid for all vehicles with initial registration from 1 October 2012 for an initial period of two years without service requirements and is then extended from service to service by an authorised Mercedes-Benz workshop for up to 30 years. The current version of the Mercedes-Benz Mobilo services is valid for the V-Class, EQV, X-Class, T-Class, EQT, Marco Polo and Marco Polo HORIZON models.

[2] The following prerequisites must be met in order to use Mercedes-Benz Mobile Service: your vehicle is on private land (private property/company premises) with solid ground and good mobile reception. The owner/leaseholder of the site agrees to the performance of the work. A minimum distance of 1.50 m around the vehicle is guaranteed. An on-site inspection of the working environment by the service technician comes to a positive finding. The requirements for the working environment depend on the work to be carried out in each case. The service technician will check these before starting work and inform you of any limitations in the scope of services before starting work.

[3] A service fee will be charged for travel to and from the site; you will be informed of this fee before making a binding appointment. The travel costs are the responsibility of the selected service company.

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