Heading


’You rely on your van being back on the road quickly after a repair – and that’s exactly what my colleagues and I make happen every day in our Mercedes-Benz workshop. We have the right equipment and detailed repair information ready for a wide range of tasks. Thanks to my extensive training and ongoing development at Mercedes-Benz, I’m also able to carry out even complex repairs swiftly and precisely. That way, we help maximise your vehicle’s availability and ensure greater planning reliability for your business.’
Inhouse Technician at Mercedes-Benz
Our claims management for you
You and your team cover thousands of kilometres in your Mercedes-Benz vans. And even with careful driving, scratches, dents or stone chips are often unavoidable over time. The good news: our Mercedes-Benz specialists are highly trained to carry out all types of repairs – efficiently, precisely and regardless of complexity or scope.
For efficient claims management, we rely on smart digital systems – from damage reporting and scheduling to vehicle drop-off and return. That means full transparency and control throughout the entire repair process.
[1] A service fee is charged for travel to and from your location, which will be communicated to you prior to confirming your booking. The cost of travel is set by the selected service partner.
[2] The following conditions must be met for Mercedes-Benz Mobile Service to be carried out: Your vehicle must be located on private property (private premises/business site) with a solid surface and reliable mobile network coverage. The owner or leaseholder of the property must consent to the work being carried out. A minimum clearance of 1.5 metres around the vehicle is required. The service technician will assess the working environment on site prior to starting. The requirements depend on the specific work to be carried out. The service technician will check these conditions before commencing work and inform you of any limitations to the service in advance, if applicable.